ServiceNow for IT Agents
Master IT Support with ServiceNow
Are you an IT Support Agent looking to boost your career? This course is designed to help beginners master ServiceNow.
- Learn how to create, update, and resolve tickets efficiently
- Master ServiceNow navigation and smart search features
- Understand SLAs, KBAs, and Configuration Items (CIs)
- Improve your workflow with templates and automation tools
ServiceNow as an IT Support Agent
New to IT support? My ServiceNow course is designed specifically for beginners working in IT support roles.
Learn from an Experienced Professional
With 14 years of experience in IT and companies like Capgemini, I understand what IT support agents truly need.
Why This Course is Perfect for You
ServiceNow is a high-demand skill that can boost your career in IT support. My course teaches you the essentials.
